We provide Free Delivery on all our Underfloor Heating Systems – order your Underfloor Heating System now!
Delivery information and costs
All products delivered arrive between 8:30am and 5.30pm, Monday to Friday. You are able to supply your preferred delivery day in the shopping cart, when you purchase your choice of products. We will call you if we are unable to deliver on this date, and to arrange an alternate date that is convenient to you.
In order for a successful delivery, you must be at your delivery address to sign for your products. In the event that you are not available to provide a signature on the pre-arranged date, then you may be charged for re-delivery. Deliveries cannot be left outside in porches, garages or any other location. At this time, if you live above the ground floor (i.e. in a flat) we are only able to deliver your goods to the ground floor entrance. We use a third party delivery company, and as such the drivers are unfortunately unable to move the goods inside for you. They are only able to deliver products to the outside of your home.
Returns will be accepted within 7 days from the date of purchase, a 25% handling fee is charged on all items returned. Returning the goods is the responsibility of the client at all times.
Please Note: We only process orders between Monday and Friday and all deliveries take place between the same days. We can offer special Saturday deliveries please contact us for more information and costs.
Electric Underfloor Heating – FREE Delivery Mirror Demister Pads & Ceiling Heating Systems are also delivered to you next day Free of charge.
Delivery time will be Next Working Day on all orders received by us by 12.00pm. Any orders received after this time will be processed and delivered within 48 hours.
Orders of 40+ insulated tile backer boards will come on a delivery which can be 2-3 days depending on your location. Please contact a member of staff if your goods are required by a specific date.
Please Note: additional delivery cost will apply if you are based in Ireland.10 year guarantee on all electric heating systems
Warm Water Underfloor Heating – FREE Delivery
Delivery time will be Next Working Day on all orders received by us by 2.00pm. Any orders received after this time will be processed and delivered within 48 hours.
Please Note: additional delivery cost will apply if you are based in Ireland. 50 year guarantee on all water based underfloor heating pipe.
Woodpecker Flooring – FREE when you spend over £250 on flooring
Delivery time will be Within 2- 3 days depending on your location, on all orders received by us by 1.00pm.
Please Note: A delivery costs of £35 applies if the order is below £250 or if a delivery needs to be re-delivered for any reason.25 year guarantee on all woodpecker ranges of flooring.